Gref's Delivery

Reviews

• ★ ★ ★ ★ ★
  We just started using Gref's and we have been so impressed with the level of accommodation. Brian and Amanda are terrific.
  By Torrie McIntyre, April 05, 2017
• ★ ★ ☆ ☆ ☆
  I have only one experience with Gref's and it has not been good. I bought a large TV from Future Shop in Regina and the item was to come into the store for me to pick up as I live 3.5 hours away. I received a call on a Wednesday from Gref's, also in Regina, that they had the item. I explained they were to deliver to the store. No problem. I called the store on that Friday to see if it had arrived and to get the dimensions of the box to determine which vehicle I needed to use to pick it up. It had not arrived. So I did not travel into Regina that weekend to get my item. It has now been a full week later and I'm going into Regina this weekend to get my TV. I call for the box dimensions and Future Shop tells me that they still do not have the TV set and it is sitting in Gref's warehouse. I can't think of a more simple delivery than a box store placing an order and the delivery company delivering the item to that same store. Yet here it is now 9 days after being notified that they have the TV set and the delivery has not happened. And to make matters worse, Greg's works 8-5, Monday to Friday. So they deliver only during the hours that most of us work. So now it is too late on Friday for my item to be delivered to the box store. As this is the Thanksgiving weekend, I have to wait until Tuesday at the earliest for a possible delivery - not that I would trust it would be delivered by then. Of course I am not in Regina and do not know when I will be back there with a personal vehicle. So a simple error but one that will cause at least a 12 day delay. I don't know if this is reflective of their other deliveries but personally I would be cautious with any future use of this company.
  By Kevin Moore, July 28, 2016

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