Willow On Wascana

Reviews

• ★ ☆ ☆ ☆ ☆
  Horrible service out of the three times I've attempted to dine at this restaurant I've had only had 1 enjoyable experience while having a drink after canoing the lake. The other two times I left before the I could even order food. Came on my birthday and was treated like we had no money to purchase a bottle of champagne. Was told by the server Bailey to stick to the 8$ glass special instead of buying a bottle.. even after she said that we still asked what kind of champagne they had by the bottle she told us that the special was better. Very bad for business to be suggesting customers to stick to the cheap glass even after they ask you to inform about the bottle selection. intent of coming to this location on my birthday was to celebrate with a champagne bottle.. left immediately after bailey started giving us attitude. When we asked to speak to manager regarding our server she left our table and sent another server to collect bill and to ask why we wanted to speak to the manager and that there was no manager that night.. we left and had a much more enjoyable experience at Chop. .. Decided to give The Willow another chance this afternoon after a nice walk around the lake for a glass of wine with my husband. We were on the deck for about 15 minutes no water no server no menus so once again we left!!!! During this 15 minutes the table next to us was ALSO complaining about the service and time they spent waiting for a server -keep in mind this day was NOT busy- ... My first experience at the willow was lovely and we had the best service by an older lady medium height with short hair.. I wish I caught her name because if I ever return it will be only when she is working!!!! Watch out for the younger girls you will be treated like you don't belong at this restaurant
  By Emilee Ramos, July 01, 2017
• ★ ★ ★ ☆ ☆
  Very average service. Previous experience was a lot better. Scenic views from their deck. Update, great brunch, great service. Upped star rating
  By Claudio Della Valle, December 06, 2016

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